Managed print services in Australia for five offices or more
- 5.0 on Google from 150+ reviews
- Trading since 2010
5 offices, 5 printer bills. We roll them into one.
- A technician generally on site within 4 hours in a capital city.
- One invoice for the fleet, and a page count for every office.
- Every Australian address serviced, through authorised dealers and manufacturers.
Start with the problem your offices have
Tap the closest one to open its answer.
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What will this cost us?
Managed print pricing for each printer
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Our agreement renews soon
Agreement terms to read before renewal
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We want out of our current provider
Changing managed print provider without a gap
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Every office leases from someone else
Moving several printer leases onto one agreement
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Sensitive printing needs locking down
Held printing released at any of your offices
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We are not sure what we have
A managed print review of every office
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We want one invoice
One managed print bill for the whole group
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We are adding or closing an office
Bringing a new office onto the agreement
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Printing keeps getting dearer
Cutting print spend across several offices
Review costs site by site before you commit
Office count first. States and contact details next.
Australian organisations with five or more offices can use one Global Document Solutions managed print agreement and one invoice.
Last updated 3 November 2026.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Why can finance not see the total print costs?
Separate office arrangements hide costs in different budgets and renewal dates.
Operations sees the faults. Finance sees only part of the bill.
Managing 5 suppliers means 5 sets of renewal dates to track.
Each office pays its own supplier, on its own billing cycle.
Toner bought on a card never reaches the print line.
Business printing spread across 5 offices produces no single print usage figure.
Each renewal date is held by a different person, too.
So nobody holds the total for the group.
The fix starts with one register of every printer in the group.
One managed print service, or MPS, replaces those arrangements with one agreement and one provider.
How managed print services organise every included site is set out on the pillar page.
Not sure where your group fits? Pick the solution that matches your situation.
What does one invoice replace for finance?
- Sydney A copier lease ends next March, and nobody left knows the notice date.
- Melbourne Two retail printers, with toner on somebody’s credit card.
- Brisbane A local supplier nobody has reviewed in years.
- Head office No print line at all, because the cost hides in other budgets.
Four offices, one agreement
One invoice
One review gives finance one number instead of four guesses.
As a general guide, a printer starts at $160 + GST a month, and we can price your offices one by one.
Review the published managed print plans before you send the office list.
Put a number on the whole fleet
Send the office list and each site comes back priced on its own.
Which organisations fit a multi site print review?
Made for organisations with five or more offices, where every office has its own printers and support needs.
- One company contracts for every office
- Printers were bought or leased site by site
- Renewal dates fall in different months
- No one record shows what each office prints
- Support is arranged locally at each address
- Toner reaches the ledger as expenses
Clinics and aged care homes have a page of their own.
School groups printing across several campuses have one too.
The industries a multi site agreement usually suits are listed on the pillar page.
A franchise needs one buying organisation across the included sites.
A small business with 2 to 4 offices can still ask for a written figure.
Printers you already own cannot join, according to Global Document Solutions.
Printers leased site by site can move onto one lease for every office in the group as each lease ends.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
What does one agreement change across 5 offices?
Each site keeps its own scope while administration comes together.
Five offices today
One agreement
Cost review
Costs and printer records held by separate offices and suppliers.
Costs reviewed site by site, before you commit to anything.
Invoices
Five suppliers, five billing cycles, and toner arriving on expense claims.
One invoice covering the printers listed in the agreement. Billing is flexible, set up the way finance needs.
Who to call
Whoever the person standing next to the machine has a number for.
One support route, with us managing the ticket.
Reporting
Nothing that adds up to a figure for your organisation.
A page count report for each site.
Quote scope
Different records with no agreed list of included offices.
Included sites, a monthly plan per printer, the excess page rates and the support process.
Have the addresses?
Managing print for every office then becomes one managed service, with one point of contact.
Already running Kyocera devices? See Kyocera printers at every office on one agreement.
What stops being your problem at every office?
Every answer below is one GDS has confirmed.
A stopped printer is not a stopped office
A technician is generally on site within 4 hours in a capital city, according to Global Document Solutions.
Regional towns generally get it the next business day.
Printer issues at every address go through the same support route.
Check what the support process covers at each of your addresses
5 bills become one
One invoice for the agreement, with a page count report for every office.
IT runs no print server per site
Printing without a print server, including for Microsoft 365, is an optional extra priced in your quote.
That takes one piece of print infrastructure off every site.
Staff collect a print at any site
As an optional extra, PaperCut releases a held job to a card or a code.
PaperCut is print management software, added only if you want it.
Secure release keeps confidential documents in the queue until their owner arrives.
A new office joins the same agreement
The monthly figure moves with it, and the end date stays or extends.
Nothing has to change in one weekend
Offices move one at a time, each when its own agreement ends.
How does an MPS provider prepare a multi site print proposal?
4 steps, from the first site review to support by site.
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1
Review each site
Record addresses, current costs, agreement dates and a rough printer count.
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2
Receive a written scope
It identifies included sites and the proposed monthly plan for each printer.
Each site gets the right printer for the pages it prints.
Printing devices are matched to each office's own workflow and page count.
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3
Plan each site change
The included offices move in stages, over several months.
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4
Use support and reports by site
One support route is backed by a separate page count report for each site.
Service and maintenance for every device runs through that same route.
What do managed print services (MPS) cover for a business with several sites?
Managed print services put every printer a business runs under one supplier and one agreement.
Each plan covers toner and parts, and pays for the labour and servicing that keep printing going.
Whichever plan a printer is on, its monthly allowance starts at 2,000 mono pages.
We monitor toner levels at every site, and you get an update as a level drops low.
Each site report shows page usage, so finance sees printing by location.
One invoice reduces the bills finance has to chase each month.
A site by site review maps the print environment before your business commits.
Security settings on every printer can follow one written list across your business.
Secure print release on PaperCut appears in the table below as an optional extra.
What is quoted separately, and what cannot join?
| Item | How it is charged |
|---|---|
| Toner and parts, plus labour and servicing | Inside all 3 standard plans |
| One invoice, with a report per site | Inside the agreement |
| Card or code release on PaperCut | An optional extra, priced in the quote |
| Printing without a print server, including Microsoft 365 | An optional extra, priced in the quote |
| End of term data wipe | A paid option, with its cost in the written scope |
| Printers you already own | Cannot join the agreement |
Wiping stored data when the term ends is available as a paid option.
According to Global Document Solutions, the excess page rate is normally the same at each office.
The quote names each of these before anything is agreed.
How do you choose the right print service provider for several offices?
Compare each managed print solutions provider on what it puts in writing for every office.
Start with a print audit recording the number of devices at all 5 offices.
Note the print volumes and printing needs of each site beside its current print costs.
Ask each MPS provider how consumables such as toner reach a site.
Ask who attends a fault, and how technical support is reached from every office.
Check whether secure printing and pull printing are included or priced as extras.
Ask how mobile printing works for staff who move between offices.
Ask how scanning from multifunction devices fits each office's document workflow.
Compare the total cost of ownership over the full term, against buying or leasing printers.
An unmanaged printer fleet hides printing expenses in every office budget.
Written print policies help cut waste across the group, starting with double sided as the default.
The right provider shows each answer in the quote before you commit.
Questions before you send your office list
Do you service sites across Australia?
Yes. Global Document Solutions services every address in Australia.
A site needing a visit is assigned an authorised dealer or manufacturer.
Global Document Solutions manages the agreement, the invoice and the support tickets.
What happens to our current office agreements?
They are reviewed site by site before any new agreement starts.
Record the current end date, notice period and known costs for each site.
The agreed sequence can move sites separately over several months.
No early settlement or cost result is assumed.
What a managed print agreement locks in explains the terms to review.
Is there a minimum number of offices?
Managed print is built for organisations managing 5 or more offices.
A site by site cost review checks whether one agreement fits the offices you run.
Include every location you want assessed, along with its current printer records.
The review does not assume that more offices produce a lower price.
How a managed print assessment is run is set out step by step.
What agreement term will be proposed?
The proposed term, between 36 and 60 months, is stated in the written scope before you commit.
Current agreement dates and notice periods are reviewed for every included site.
It does not promise that one term produces a lower monthly figure.
Exit terms belong in the agreement and should be read before you agree.
A written managed print quote for your sites sets out the proposal.
Who supports a printer at another office?
Global Document Solutions manages the support ticket through one route.
Remote support can be used before an on site visit is arranged.
For a visit, we assign the authorised dealer or manufacturer suited to that location.
Operations can then give each office the same support contact.
The commercial agreement remains with Global Document Solutions.
What does the written quote include?
It identifies the sites included in the proposal.
It states the proposed monthly plan for each printer.
Applicable excess page rates are shown, and they are normally the same at every site.
The support process is recorded for each included site.
What is managed print services, in plain English explains the usual inclusions.
Review your office costs site by site
Every office you list comes back priced, one plan per printer.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
How is on site support arranged across Australia?
Serviced across Australia through location specific authorised dealer or manufacturer appointments.
Our workshop is south of Brisbane. We manage the agreement, the invoice and the support tickets.
At every address an authorised dealer or the manufacturer attends, arranged by Global Document Solutions.
Queensland
- Managed print services for Brisbane head offices and suburbs
- Managed print services across Queensland
- Managed print for Gold Coast offices
- The Ipswich and western corridor scope
- Managed print support from Toowoomba to Mackay
- Townsville managed print on head office's agreement
- Cairns managed print for a far north branch
NSW and the ACT
Victoria and Tasmania
How support is scoped for sites across Australia is set out on our service areas page.
Pages that answer the next question
Nine short reads, grouped by what you need to know.
Check it fits
- Not sure it applies at your size? Count the offices before you count the money.
- Paying a lease at every office? Weigh managed print against those separate leases.
- Your offices look different? Ask a managed print question in writing.
See the figures
- A lease register with one row for every office turns four guesses into one page.
- Eight example offices priced on one invoice shows where it ends up.
- Offices join one at a time: how eight offices join one agreement over fourteen months.
Before a supplier meeting
- Take the written scope questions for every managed print provider with you.
- Bring the seven changes an operator has confirmed as well.
- Not ready to price it yet? Plan the fleet first, free, in four taps.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.